In this case, try restarting your router or contacting your service provider. If you don’t have a connection, you will receive an alert rather than the web page you had opened. The best way to check if your internet is working is to simply open up a web browser and start using it. You can solve this by turning your WiFi on and making sure it’s connected to the correct router.
Check Your Internet ConnectionĪlthough OneDrive still allows you to use the sync folder when your internet is off, the service won’t sync until you’re back online. If you still find that OneDrive is not syncing, continue to troubleshoot the issue. On Windows 10, close any open programs, select the “start” menu, click the power icon and choose “restart.”Īfter this, make sure the computer reboots properly and retry syncing your OneDrive documents.
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You probably know how to restart your device, but make sure you do it safely. It can reset your connection to the servers, refresh the program’s cache or even open up missing background tasks. Whether your issue is OneDrive not syncing on Mac, PC or the mobile app, a full restart of both the program and your device could solve the problem. This will prevent you from wasting time on a problem that you’ve already solved with a previous step. Although these suggestions may not always work, going through this list is a solid first step if OneDrive won’t sync.Īfter trying each fix, make sure that OneDrive is running on your PC and try to sync your files again. If your files aren’t syncing to OneDrive correctly, there are a few simple solutions. 15 Tips and Tricks to Get Microsoft OneDrive to Sync Properly However, you can still fix these issues, and any file already saved to the cloud will remain safe in the process.
More complex issues, like problems with your OneDrive account settings or corrupted files, can take longer to diagnose and solve. However, you can often fix OneDrive sync issues with a few common tricks. There are many known problems that can stop OneDrive from syncing, which can lock you out of important files and break your workflow.
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